Return & Exchange Policy
We’re only happy if you’re happy.
If for any reason,
you’re less than thrilled with your purchase,
we’ll be happy to offer a full refund or exchange.
(Terms & conditions applied.)
Terms & Conditions:
- Product is completely unused
- Original Receipt is enclosed
- Product is returned within 7 days
FAQs:
The customer must visit our shop for a quick return/exchange any product & don’t worry we’ll be much happy to honor your wish. (Terms & conditions applied.)
Yes of course! We want to ensure your piece is the perfect fit! We are happy to resize your piece free of charge within 15 days from the date of receipt of the product.
Since our establishment, 17+ years have been passed & we’ve never received such a complaint.
Although it’s very unlikely as all of our articles are made from the finest material & highly experienced professional, still, we take full responsibility for our products.
We offer complimentary re-polishing or minor repairs for all our articles, just visit our shop at your ease & get your jewellery professionally renewed.
- Our Gold Rates are exceptionally less than international and local market.
- We take great pride in being transparent about the exact details (Cost & material’s quality) of all our products.
- We offer a grand range of variety to choose from & the luxury to request a custom product as per your budget & design.
- We offer complimentary jewellery boxes with your purchase.
- Despite the basic trend in the local market, we offer a full refund of the paid price regardless of the difference between current gold rates.
- Our staff is finest in behavior & highly trained professionals eager to provide as much details you’d like to know about any product.
- You may refund or exchange any product as many times as you want without facing a negative gesture from our staff.
- We’re much happy to help you choose the best for you.
